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BoG Fintech Head warns technology cannot stop PIN-sharing fraud

Unverified — auto-generated summary, not yet reviewedFintech & PaymentsJul 6, 2026

The Bank of Ghana's head of fintech has stated that technology-based security measures cannot protect customers who voluntarily surrender their PINs to fraudsters. The warning highlights a social-engineering fraud gap that sits outside the scope of technical security investments in Ghana's mobile money ecosystem.

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Technology can stop hackers, but not customers surrendering their PINs – BoG Fintech Head · myjoyonline.com · T3

Story timeline · 3 entries

Jul 15, 2026
Kenya Court Rules on SIM Swap
Additional reporting confirms the Kenyan SIM swap ruling requiring Safaricom and Diamond Trust Bank to pay a fraud victim, reinforcing the liability precedent flagged yesterday.
Jul 14, 2026
Kenya SIM Swap Liability Ruling
Kenyan court ruling assigns direct liability to banks and telcos for SIM swap fraud, extending the mobile money accountability debate flagged by BoG's fintech head.
Jul 6, 2026This story
BoG: Social Engineering Gap Persists
The Bank of Ghana's head of fintech has stated that technology-based security measures cannot protect customers who voluntarily surrender their PINs to fraudsters. The warning highlights a social-engineering fraud gap that sits outside the scope of technical security investments in Ghana's mobile money ecosystem.